Privacy Policy

Last updated: 19 March 2026

This Privacy Policy explains how Reactivaid collects, uses, and protects your personal data when you interact with our website, services, and outreach.

1. Who Are We?

Reactivaid is a trade name of Unlandt Language Services, a business registered in the Netherlands under the Chamber of Commerce (KvK) number 94842868.

Business name: Reactivaid
Registered address: Schouw 15 53, 8232 ZM Lelystad, The Netherlands
VAT number: NL005112122B15
Email: [email protected]
Phone: +31 (0)6 2196 6315

For the purposes of the General Data Protection Regulation (GDPR), Reactivaid acts as the data controller.

2. What Personal Data Do We Collect?

We collect the following personal data:

First and last name

Email address

Phone number

Role or position at company

Communications between you and us

LinkedIn profile information, such as profile URL and profile ID

Any additional information you may choose to provide us with

3. How Do We Collect Your Data?

You directly provide us with most of the data we collect. We collect and process data when you:

Contract with us to provide you with services

Provide us with the necessary information for us to perform those services

Inquire about our services

Voluntarily complete a customer survey or form on our website

Use or view our website via your browser’s cookies

Book a call on our website

Respond to our messaging via email, LinkedIn or other platforms

Opt-in for marketing communications

We may also receive your data indirectly from the following sources:

Online professional and company profiles on platforms such as LinkedIn

Information listed on your website

Other publicly available sources

4. How Will We Use Your Data?

We use your personal data for the following purposes:

Providing our services

Sending service-related communications (e.g. confirmations, reminders, contracts)

Managing client relationships (CRM)

Delivering requested resources (e.g. brochures, case studies, etc.)

Responding to inquiries

Scheduling and managing calls

Sending marketing communications (only with explicit consent)

Improving our services and processes

Complying with legal and accounting obligations

5. What Is Our Legal Basis for Collecting and Processing Your Data?

We process personal data under the following legal bases:

Because you have given explicit consent for the processing of personal data for specific purposes (e.g. marketing, storing marketing preferences, non-essential cookies, delivery of resources, etc.)

Because it is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contract (e.g. providing services, service-related communications, scheduling calls, managing client relationships, etc.)

Because it is necessary to comply with our legal obligations (e.g. accounting)

Because it is necessary for the purposes of our legitimate business interests (e.g. prospecting using publicly available data, direct outreach, etc.)

We ensure that our legitimate interests do not override your rights and freedoms, and you may contact us at any time to exercise any of your privacy rights as outlined below.

6. How Do We Store Your Data?

We use trusted third-party service providers (data processors) to store your data, including:

GoHighLevel (CRM and automation)

Google Workspace / Gmail (email communication)

LinkedIn (prospecting, outreach, and communication)

Moneymonk (accounting)

These providers may process data on our behalf and are required to protect your data in accordance with GDPR.

Some of our service providers are located outside the European Economic Area (EEA), including the United States. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. How Do We Protect Your Data?

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

These measures include:

Use of secure systems and reputable service providers

Only authorized persons have access to personal data

Strong password protection and account security practices

Regular monitoring of systems and updates where necessary

While no system can guarantee absolute security, we take reasonable steps to ensure your data is handled securely and in accordance with GDPR.

8. How Do We Use Your Data For Marketing Purposes?

We would like to send you information about our products, services and insights that we think you might find relevant and interesting.

We will only contact you for this purpose if you have explicitly granted us consent to do so. You may unsubscribe from marketing communications at any time by contacting us at [email protected] or using the designated link in any of our marketing emails.

9. How Long Do We Retain Your Data?

We retain personal data only as long as necessary for the purposes described in this policy. Where applicable, you may request earlier deletion of your data.

Individuals we have contacted who have not responded: deleted no later than 14 days after the last message sent.

Individuals who have previously engaged with us but are no longer active: deleted after 60 days of no contact.

Clients and accounting data: retained for the duration of the relationship and up to 7 years thereafter to comply with legal and accounting obligations.

Opt-in for marketing communications: retained until you withdraw your consent, which can freely be done at any given moment.

10. What Are Your Data Protection Rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make any of the above requests, we have a month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected].

11. How Do We Use Cookies?

We use cookies and similar technologies to ensure our website functions properly and to understand how visitors interact with our pages.

We use the following categories of cookies:

Essential cookies: Required for the proper functioning of the website (e.g. security, consent preferences, and core system functionality). These cannot be disabled.

Analytics cookies: Used to understand how visitors interact with our website (e.g. Google Analytics). These are only placed after your consent where required.

We currently do not use advertising or third-party marketing cookies.

For more detailed information about the specific cookies we use, including their purpose and duration, and how you can manage your preferences, please refer to our Cookie Policy.

12. What Automated Processes Do We Use?

We use automation tools to support communication workflows (e.g. sending marketing communications or delivering resources).

These processes are not used to make automated decisions that significantly affect you. No automated processes are used for profiling purposes.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have any questions or requests regarding our Privacy Policy, your personal data, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

15. Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Dutch Personal Data Authority (Autoriteit Persoonsgegevens):

Dutch Personal Data Authority

PO Box 93374

2509 AJ The Hague

(+31) - (0)88 - 1805 250